Privacy Policy Hotel Rosita
NOTICE OF CUSTOMER PRIVACY
A. Identity of the Responsible Party
NUEVO HOTEL ROSITA AND AFFILIATES, S.A. de C.V. and its subsidiaries, hereinafter referred to as The Hotels, domiciled at Paseo Diaz Ordaz 901, Col. Centro, Puerto Vallarta, C.P. 48300 Puerto Vallarta, Jalisco, is a company that is committed to protecting your privacy. Our responsible party for data protection is the Personal Data Department and is located at the same address. You can contact him via e-mail at: datos.personales@hotelrosita.com.
This privacy notice corresponds to the following websites belonging to The Hotels:
hotelrosita.com hotelelpescador.com
B. Personal Information
For the purposes outlined in this privacy notice, The Hotels may collect your personal data in different ways: when the information is provided directly by you; when you visit The Hotels internet sites; when you use the services offered by the hotels online, and when we obtain information through means other than the aforementioned, such as e-mail, telephone calls, postal mail or any other medium provided that it is permitted under the applicable laws.
The personal data obtained by the afore-mentioned means are:
1. Identification Data: name(s), surname(s), address, telephone number at home, cell or work, signature, e-mail address, gender, age, official ID.
2. Financial Data: name of cardholder, credit card number, expiration date (in the case of online transactions), the card security code.
3 Billing Information: name or business name, RFC, tax domicile, e-mail address, payment account number.
4. Data regarding Preferences: related to the room, required services and/or reason and preferences of travel, form of travel.
C. Sensitive Personal Data
Sensitive personal data is considered to be that information which would affect the most intimate sphere of the proprietor, or whose improper use can give rise to discrimination or could lead to a serious risk of this. Specifically, information is considered particularly sensitive if it may reveal aspects such as racial or ethnic origin, state of present and future health, genetic information, religious, philosophical and moral beliefs, union membership, political opinions or sexual preferences. In case of staying at any of our hotels, sensitive personal data which we ask you to provide us will be that relating to health or different capabilities, and will be used only to provide you with better service and to meet your specific needs.
D. Purpose and Treatment of Personal Information
Purposes which give rise to the legal relationship and are necessary for the provision of service:
1. The personal information that you provide will be used by The Hotels to provide the services that you request or that are part of a program which you have registered for or for a purchase you made: reservations, purchase of vacation packages, affiliation to our loyalty programs, organization of events and social gatherings, purchase of products and/or tourism services.
2. The Hotels may use the personal information provided to us to offer you better service and, where appropriate, identify your preferences during your stay in order to make it more enjoyable.
Purposes that do not give rise to the legal relationship or are not necessary for the provision of service:
1. In addition, it may use the information to offer you promotions and business and tourism products, sending of promotions, special services, newsletters, surveys, prize drawings and other online contests.
E. Limitations to the Use or Disclosure of Personal Information
At any time you can express your rejection to the treatment of the purposes that do not give rise to the legal relationship or are not necessary for the provision of the service, or the revocation of consent that has given for the processing of your personal data, by means of a request which must be submitted in writing to the Department of Personal Data to the following address: Paseo Diaz Ordaz 901, Col. Centro, C.P. 48300, Puerto Vallarta, Jalisco, from 9:00 a.m. to 2:00 p.m. from Monday to Friday or via an e-mail to datos.personales@hotelrosita.com.
Said application must contain at least the following: (i) name of the holder of the personal data; (ii) e-mail address for receiving notifications; (iii) documents certifying your identity or, if applicable, the legal representation of the holder; (iv) clear and precise description of the personal data regarding which you are seeking to exercise the right and law that you intend to exercise; (v) any other element or document that facilitates the location of personal data. In case the application does not satisfy any of the requirements outlined above, the Department of Personal Data may require you, within 7 days of receipt of the request, to input elements or documents needed to process it. You will have 10 days to meet the requirements; if you do not respond within that period, you will have not filed the corresponding application.
Attention periods will have maximum of 20 days from the date of receipt of the request to inform you of the adopted determination to, if it is appropriate, make the same effective within 15 days of the issuance of the response. In order to protect your confidentiality, The Hotels will send the response to your request to the e-mail address you provided for this purpose and shall keep it at the disposal of the applicant at the address indicated in the previous paragraph.
F. Regarding the Exercise of the Rights of Access, Rectification, Cancellation and Objection.
Access, rectification, cancellation or objection with regard to the information you provide The Hotels mentioned in the Federal Law of Protection of Personal Data in the Possession of Individuals, can be done through the delivery of the request addressed to The Hotels, in terms of the provisions outlined in prior subsection E, which they will respond to in the terms outlined there.
G. Control and Security of Personal Information.
The Hotels are committed to take the necessary measures to protect the collected information, using security technologies and procedures of control of the access, use or disclosure of your personal information without authorization. For online transactions, we also use security technologies that protect the personal information that is transmitted to us through the various electronic means, such as the use of a secure server under the Secure Socket Layer (SSL) Protocol.
However, no security or transmission of data system which the company does not have complete control over and/or has internet dependence can guarantee that it is completely safe.
H. Electronic media and cookies.
In the event that you use electronic means in relation to your personal data, they will be generated in order to provide better cookies service.
Cookies are small pieces of information that are sent by the website to your browser.
Cookies are stored on your computer's hard drive and are used to determine your preferences when you connect to the services of our sites, as well as to track certain behaviors or activities carried out by you within our sites.
In some sections of our site, we require the customer to have enabled cookies, since some of the features require them for these to work. Cookies allow us to: a) recognize you at the time of entering our sites and provide you with a personalized experience, b) know the personal configuration for the site specified by you, for example, the cookies allow us to detect the bandwidth you selected at the time of entering the home page of our websites, so that we know what information is advisable to download, c) estimate our audience size and measure certain traffic parameters, because each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting your habits and preferences, information that is useful for us to improve the content, holders and promotions for users. Cookies also help us to track certain activities, for example, in some polls that we launch online, we may use cookies to detect if the user has already filled out the survey and avoid deploying it again, in case you did. The "help" button located on the toolbar of most browsers will tell you how to prevent accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable all cookies. Never-the-less, cookies allow you to take advantage of the more beneficial features that we offer you, so we recommend that you leave them enabled.
I. Changes to this privacy statement.
The Hotels may at any time update this privacy statement. In the event of substantial changes to this statement, we will communicate them to you via the following websites: www.hotelrosita.com and www.hotelelpescador.com.
Therefore, we suggest you visit this Privacy Notice periodically to be aware of any updates.
[ ] I agree that my personal data be transmitted to send me information on products and services of partners and third parties, in accordance with the provisions of this Privacy Notice and, if not, will communicate it to The Hotels in terms of what is laid out in subparagraphs E and F of this Privacy Notice.
Date of last update: September 19, 2013.
PRIVACY NOTICE FOR SUPPLIERS
A. Identity of the Responsible Party
NUEVO HOTEL ROSITA AND AFFILIATES, S.A. de C.V. and its subsidiaries, hereinafter referred to as The Hotels, domiciled at Paseo Diaz Ordaz 901, Col. Centro, Puerto Vallarta, C.P. 48300 Puerto Vallarta, Jalisco, is a company that is committed to protecting your privacy. Our responsible party for data protection is the Personal Data Department and is located at the same address. You can contact him via e-mail at: datos.personales@hotelrosita.com.
B. Personal Information
For the purposes outlined in this privacy notice, The Hotels may collect your personal data when information is provided directly by you by any means, meaning: corporate name or name (s), surname (s), address, signature, CURP, RFC, fiscal address, and information related to the goods or services provided.
C. Purpose and Treatment of Personal Information
1. The personal information that you provide will be used by The Hotels in order to verify whether you meet the necessary requirements to be a provider; to know your ability to provide service; the material and human resources are have, your capacity for operation and experience in the field you are in, and, where appropriate, to receive the services and products you provide.
2. The Hotels may use the personal information that you provide to us to inform you about new requirements to the products or services you provide.
D. Limits to the Use or Disclosure of Personal Information
At any time you can express your rejection to the treatment of the purposes that do not give rise to the legal relationship or are not necessary for the provision of the service, or to the revocation of consent that was granted us in processing your personal data, via a request which must be submitted in writing to the Department of Personal Data to the following address: Paseo Diaz Ordaz 901, Col. Centro, C.P. 48300, Puerto Vallarta, Puerto Vallarta, Jalisco, from 9:00 a.m. to 2 p.m. from Monday to Friday or via e-mail to datos.personales@hotelrosita.com.
Said request must contain at least the following: (i) name of the holder of the personal data; (ii) e-mail address for receiving notifications; (iii) documents certifying your identity or, if applicable, the legal representation of the holder; (iv) clear and accurate description of the personal data regarding which you seek to exercise the right and which right you intend to exercise; (v) any other element or document that facilitates the location of personal data. Where the request does not satisfy any of the requirements outlined above, the Department of Personal Data may require you within 7 days of receipt of the request to send additional elements or documents in order to process it. You will have 10 days to meet the requirement; if you do not respond within that period, the corresponding request will be held as not having been filed.
Attention periods will have a maximum of 20 days from the date of receipt of the request to inform you of the adopted decision, so that, if it is appropriate, it becomes effective within 15 days of the issuance of the response. In order to protect your privacy, The Hotels will send the response to your request to the e-mail address provided for this purpose and shall keep it at the disposal of the applicant at the address indicated in the previous paragraph.
E. Regarding the Exercise of the Rights of Access, Rectification, Cancellation and Objection.
Access, rectification, cancellation or objection with regard to the information provided by The Hotels mentioned in the Federal Law of Protection of Personal Data in the Possession of Individuals, can be done through the delivery of the request directed to The Hotels, in terms of the provisions of subsection D, above, who will answer you in the terms outlined there.
F. Control and Security of Personal Information.
The Hotels commit to take the necessary measures to protect the information collected, using security technologies and procedures for control of the access, use or disclosure of your personal information.
However, no security system or data transmission over which the company does not have complete control and/or dependency on the internet can guarantee that it is completely safe.
G. Changes to this Privacy Notice.
The Hotels may at any time update this privacy notice. If substantial changes occur to this notice, we will communicate it to you through this document which you can find on the following internet pages
www.hotelrosita.com and www.hotelelpescador.com
Therefore, we suggest you visit this Privacy Notice periodically to be aware of any updates.
[ ] I agree that my personal data be transmitted to send me information on products and services of partners and third parties, in accordance with the provisions of this Privacy Notice, and otherwise will refer it to The Hotels in terms of that stated in subparagraphs D and E of this Privacy Notice.
Date of last update: September 19, 2013.
NOTICE OF PRIVACY FOR ASSOCIATES
A. Identity of the Responsible Party
NUEVO HOTEL ROSITA AND AFFILIATES, S.A. de C.V. and its subsidiaries, hereinafter referred to as The Hotels, domiciled at Paseo Diaz Ordaz 901, Col. Centro, Puerto Vallarta, C.P. 48300 Puerto Vallarta, Jalisco, is a company that is committed to protecting your privacy. Our responsible party for data protection is the Personal Data Department and is located at the same address. You can contact them via e-mail at: datos.personales@hotelrosita.com.
B. Personal Information
For the purposes outlined in this Privacy Notice, The Hotels may collect your personal data in different ways: when the information is provided directly by you; when you visit The Hotels’ internet sites; where appropriate, when obtained in the performance of the employment relationship; or when we obtain information through means other than the aforementioned and are permitted by applicable law.
The personal data obtained by the above-mentioned means are:
1. Identification data: name (s), surname (s), address, contact telephone number, home or cellular, gender, marital status, email, date and place of birth, number of affiliation to IMSS, RFC, CURP, academic training data.
2. Occupational Data: Work history, company, name, job title, job description, entry and exit dates, salary, IMSS affiliation.
3. Other Data: personal references and/or socio-work study, results of interviews and psychometric assessments, family environment.
C. Use of Sensitive Personal Data.
Sensitive personal data is personal data relating to the most intimate details of the proprietor’s life, or which, when used improperly, can give rise to discrimination or carries a serious risk to this happening. In particular, the aspects which are considered sensitive are those such as racial or ethnic origin, current and future state of health, genetic information, religious, philosophical and moral beliefs, union membership, political opinions, sexual preferences and such information is only collected by The Hotels. If can of being asked for sensitive personal data, it will be used only for the purposes of the employment relationship.
D. Purpose and Treatment of Personal Information.
1. The personal information that you provide will be used by The Hotels for the purposes of the assessment of your profile and professional and occupational skills for the purpose of possible recruitment as an associate and, in case of being hired, for your work relationship and all the services of labor issues involved.
2. When you end your working relationship with The Hotels, your information will be used for compliance with the applicable legal obligations.
Purposes that do not give rise to the legal relationship
3. The Hotels can share or transmit information that provides us with recruiters or third parties so that in case they are interested in your professional profile, they can contact you, when you ask us.
E. Limitation on Use or Disclosure of Personal Information.
At any time you can express your rejection to the treatment of the purposes that do not give rise to the legal relationship nor are necessary for the provision of the service, or again, to the revocation of consent that you had given us to use your personal data, a request which must be submitted in writing to the Department of Personal Data at the following address: Paseo Diaz Ordaz 901, Col. Centro, C.P. 48300, Puerto Vallarta, Puerto Vallarta, Jalisco, from 9 a.m. to 2 p.m. from Monday to Friday or to the email address: datos.personales@hotelrosita.com .
Said application must contain at least the following: (i) Name of the Holder of the personal data; (ii) Email address for receiving notifications; (iii) Documents certifying your identity or, if applicable, the legal representation of the holder; (iv) A clear and accurate description of the personal data regarding which you are seeking your rights and the rights you intend to exercise. (v) Any other element or document that facilitates the finding of personal data. Where the request does not satisfy any of the requirements outlined above, the Department of Personal Data may require you, within 7 days of receipt of the request, to give the elements or documents needed to process it. You will have 10 days to meet the requirement; if you do not respond within that period, the corresponding request will be considered not filed.
The attention periods will have a maximum of 20 days from the date of receipt of the request to inform you of the adopted resolution, in order to, if it is appropriate, make effective the same within 15 days from the issuance of the response. In order to protect your privacy, The Hotels will send the response to your request to the email address provided for this purpose and shall keep it at the disposal of the applicant at the address indicated in the previous paragraph.
F. Of the Exercise of the Rights of Access, Rectification, Cancellation and Objection.
Access, rectification, cancellation or objection with regard to the information you provide to The Hotels mentioned in the Federal Law of Protection of Personal Data in the Possession of Individuals, can be through the delivery of the request addressed to The Hotels, in terms of the provisions of Subsection E., above, which will be responded to in the terms outlined there.
G. Control and Security of Personal Information.
The Hotels are committed to take the necessary measures to protect the information collected, using security technologies and control procedures in the access, use or disclosure of your personal information without authorization. For online transactions, we also use security technologies that protect the personal information that is transmitted to us, through various electronic means such as the use of a secure server under the Secure Socket Layer (SSL) Protocol.
However, no security system or data transmission system which the company does not have complete control over and/or depends on the internet can guarantee that it is completely safe.
H. Changes to this Privacy Notice.
The Hotels may at any time update this Privacy Notice. In the event of substantial changes to this notice, occur we will communicate it to you through the following web pages: www.hotelrosita.com and www.hotelelpescador.com.
Therefore, we suggest you revisit this Privacy Notice periodically to be aware of any updates.
[ ] I allow my personal data to be transmitted in order to send me information on products and services of partners and third parties, in accordance with the provisions of this Privacy Notice and, if not, I will let The Hotels know according to the terms outlined in Subsections E and F of this Privacy Notice.
Date of last update: September 19, 2013
